The Level 4 Diploma provides an introduction to the main facets and operations of organisations. It
introduces the challenges faced by modern day businesses. The qualification focuses on developing
understanding, skills and abilities to equip the Learner with the awareness and aptitudes to be an
effective organisational manager and leader.
The qualification is made up of four units. All units are mandatory and required by learners for the
Level 4 Diploma in Hospitality and Tourism Management.