Level 2 Diploma in Care

Current Status
Not Enrolled
Get Started


The purpose of the qualification is to provide learners with the technical skills and knowledge needed to work in the Health and Social Care industry.

We hope that learners take the opportunity to learn a great deal from this qualification that will provide relevant new skills and qualities. It is envisaged that the qualification will encourage both academic and professional development so that learners can move forward to realise not just their own potential but also that of organisations across a broad range of sectors.


The rationale of the programme is to provide a career path for learners who wish to develop their knowledge and understanding of care within the health and social care sector. The outcome of the Diploma, which is a recognised UK Qualification, is for learners to develop the skills required by organisations globally.

All QUALIFI programmes create learning that advances the thought leadership of organisations, offering conceptual and practical insights that are applicable in the companies of today and tomorrow.

Furthermore, we look to develop the team leaders, managers and leaders of the future through the creation and delivery of learning appropriate for industry.

The qualification will:

  • prepare learners for employment; and
  • support a range of roles in the workplace.

The qualification provides a specialist work-related programme of study that provides breadth and depth of knowledge and understanding, along with practical skills required in the health and social care sector. It also allows specialist development through the optional units.

The qualification will help to prepare care professionals with a greater understanding of the health and social care sector. The qualification provides a generic core of mandatory units that apply to all health and social care contexts; and allows learners to select specialisms in the Optional units.

The qualification is suitable for part-time learners in the workplace but equally appropriate for full-time learners who can also participate in formal work placements or part-time employment. Learners can progress into or within employment in the health and social care sector, either directly on achievement of the awards or following further study to QUALIFI Level 4 Diploma in Health and Social Care degree level.


The aim of the Level 2 Diploma in Care is to confirm occupational competence for Adult Care Workers or Healthcare Support Workers. This qualification is vocationally based and as such, offers the opportunity for learners to demonstrate their knowledge, understanding and practical skills required to be an Adult Care Worker in an adult care setting or a Healthcare Assistant; Support Worker or Personal Assistant in a healthcare support environment.

At Level 2, the UK sector skills council decided that there would be a common qualification for both health and adult care settings. This means that there will be no barrier to entering either the adult care or health workforce.

The content of the qualification links with the knowledge and skills required for the Apprenticeship Standards ‘Adult Care Worker’ and ‘Healthcare Support Worker’. The content is applicable to a variety of roles, examples of which are included below:

  • Adult care worker
  • Healthcare assistant/support worker
  • Personal assistant.

The Level 2 Diploma in Care will require learners to demonstrate understanding and effective practice in the following areas:

  • Communication
  • Person development
  • Values and behaviours
  • Health and wellbeing
  • Responsibilities
  • Safeguarding


Learners studying for the Diploma in Health and Social Care will be expected to develop the following skills during the programme of study:

  1. The ability to read and use appropriate literature with a full and critical understanding the ability to think independently and solve problems
  2. Apply subject knowledge and understanding to address familiar and unfamiliar problems
  3. Recognise the moral and ethical issues of health and social care practice and research; appreciating the need for ethical standards and professional codes of conduct
  4. An appreciation of the interdisciplinary nature of health and social care service provision
  5. Capacity to give a clear and accurate account of a subject, in a mature way and engage in debate and dialogue both with specialists and non-specialists
  6. Transferable skills and knowledge that will enable individuals to meet changing
  7. To motivate individuals to progress to further professional development through future study or as part of their chosen career.


The qualification has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualifications will be through centre interview and learners must be in a position to demonstrate the requirements of the qualification and have access to required assessment opportunities and relevant resources.

Centres should undertake initial assessment activities with learners to ensure this is an appropriate qualification and they are capable of achieving the level they will be studying at before enrolling them onto a programme of learning.


Unit ReferenceMandatory UnitsLevelTQTCredits
2C01Communication in Care Settings2303
2C02Duty of Care2101
2C03Equality, Diversity and Inclusion in Care Settings2202
2C04Handle Information in Care Settings2101
2C05Health, Safety and Well-Being in Care Settings2404
2C06Implement Person-Centred Approaches2505
2C07Personal Development in a Care Setting2303
2C08Responsibilities of a Care Worker2202
2C09Safeguarding and Protection in Care Settings2303
Unit ReferencePathway 3: Care and Supporting Living TQTCredits
2C12Assist in the Administration of Medication2404
2C13Contribute to Support of Positive Risk-taking for Individuals2303
2C15Promote Positive Behaviour Support3606
2C16Awareness of the Mental Capacity Act 20053303
2C20Support Independence in the Tasks of Daily Living2505
2C21Understand How to Support Individuals to be Part of a Community2303

Course Content

Expand All